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Do you qualify?

The federal TRS program makes relay services free for eligible users. Answer three questions to find out if you qualify.

Three questions. 30 seconds.

QUESTION 1 OF 3

Do you have a hearing loss or speech disability?

This includes any degree of hearing loss (mild to profound), deafness, or any condition that affects your ability to speak clearly on the phone.

QUESTION 2 OF 3

Does this condition make standard phone calls difficult or impossible?

Can you hear and respond to a normal phone conversation without difficulty? If phone calls are challenging because of hearing or speech, you likely qualify.

QUESTION 3 OF 3

Are you located in the United States?

The federal TRS program covers relay services for people within the United States and its territories.

You likely qualify.

Based on your answers, you would be eligible for free relay service through the federal TRS program once MyRelay receives FCC certification.

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MyRelay is currently pursuing FCC IP Relay certification. Until certified, the service is available through our paid plans and free beta. When certification is granted, eligible users will transition to free access automatically.

You may not qualify for TRS.

The federal TRS program is specifically for people with hearing or speech disabilities. However, MyRelay is available to everyone through our paid plans.

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If you believe you do have a qualifying condition, you can still self-certify. No doctor's note or documentation is required under federal TRS rules.

TRS is US-only.

The federal TRS program covers users within the United States. MyRelay's paid plans are available to anyone, but free TRS-funded access is limited to US residents.

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Who is eligible.

Any hearing or speech condition that makes standard phone calls difficult. This is not a complete list — if your condition affects phone use, you likely qualify.

Hearing-related

Profound deafness
Sensorineural hearing loss (any degree)
Conductive hearing loss
Sudden deafness (SSNHL)
Age-related hearing loss (presbycusis)
Noise-induced hearing loss
Auditory processing disorder
Usher syndrome
Meniere's disease
Hearing aid / CI users who struggle on calls

Speech-related

ALS / Lou Gehrig's disease
Parkinson's disease
Cerebral palsy
Post-stroke aphasia
Traumatic brain injury
Laryngectomy / voice box removal
Vocal cord paralysis
Stuttering / fluency disorders
Apraxia of speech
Multiple sclerosis
Spinal muscular atrophy

No paperwork. No approval.

1

You decide

Under federal TRS rules, users self-certify their eligibility. You determine whether your condition qualifies — no one else decides for you.

2

No documentation

No doctor's note. No audiogram. No disability card. No application form. Self-certification means you affirm your eligibility — that's it.

3

Start immediately

Once MyRelay is FCC-certified, eligible users can access the service at no cost. No waiting period. No approval queue. Free from day one.

Important

This eligibility checker is informational only. MyRelay is not yet FCC-certified — we are currently in the certification process. Until certification is complete, MyRelay is available through our paid plans and free beta program.

When certification is granted, eligible users will transition to free access automatically. We'll announce it on our website, blog, and via email.

Don't wait. Start now.

MyRelay works today. Join the beta for free, or pick a plan. Certification will make it free — but independence doesn't have to wait.

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