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Built by someone who needed it.

MyRelay wasn't designed in a boardroom. It was built by a Deaf business owner who was tired of the way phone calls worked.

EK

Ethan Kramer

FOUNDER & CEO
MyRelay.ai · Frederick Interpreting Associates
2025
FOUNDED
FIA
PARENT CO
I built this because I was tired of asking someone else to make my phone calls for me.

Ethan Kramer is Deaf. He's also a business owner — the founder of Frederick Interpreting Associates, a company that provides sign language interpreters across Maryland.

Every phone call in his life has involved a middleman. Dial 711. Wait for an operator. Explain who you're calling and why. Wait again while they connect. Then have a conversation where a stranger hears every word — your doctor's diagnosis, your bank account, your argument with your insurance company.

The person on the other end always knew it was a relay call. The operator always mispronounced things. The whole process took 10, sometimes 20 minutes before a single meaningful word was exchanged.

MyRelay is Ethan's answer. No operator. No waiting. No one else on the line. Just you, an AI voice that sounds like a real person, and the conversation you need to have.

Make phone calls work the same way for everyone. No special equipment. No third party listening. No announcements. Just a phone call — on your terms.

Why AI, not human operators?

Instant

Human relay operators mean queues. AI means the phone rings in under a second. No waiting, no scheduling, no "all operators are busy."

Private

No human hears your call. Not the operator, not a quality assurance team, not anyone. Your doctor's appointment, your bank call, your personal life — stays personal.

Invisible

Traditional relay announces itself. The other person knows. With MyRelay, they just hear a natural voice. No announcement, no stigma, no difference.

How we got here.

2023

The frustration

Ethan makes his 10,000th relay call through 711. Waits 14 minutes. The operator mispronounces "Frederick." He decides this has to change.

EARLY 2024

The prototype

First working version — Twilio for calls, Deepgram for transcription, OpenAI for voice. Ugly interface, but it worked. The first call connected in 0.8 seconds.

MID 2024

AI Agent mode

Integrated Claude to handle entire calls autonomously. Set a goal, let the AI do the talking. The feature that changed everything.

LATE 2024

Mood and sound detection

Added real-time sentiment analysis and non-verbal sound detection. Now you don't just read the words — you feel the conversation.

2025

Beta launch

MyRelay opens to beta users. Six AI voices, transcript downloads, dual-hosted infrastructure for 99%+ uptime. FCC IP Relay certification in progress.

NEXT

Inbound calling

Receive calls through MyRelay — not just make them. Get a dedicated number. Have AI answer for you, transcribe, and let you respond by text.

Powered by the best.

Twilio

Phone system

Deepgram

Transcription

OpenAI

Voice synthesis

Claude

AI Agent + Sentiment

Cloudflare

Security + CDN

Dual-hosted: Mac Mini (primary) + Railway (cloud backup) · 99%+ uptime

Make your first call today.

No download. No special equipment. Open the app and start talking — on your terms.

Get Started Free →