MyRelay exists because making a phone call shouldn't require asking someone else for help.
Ethan Kramer is a Deaf business owner. He runs a company. He manages clients, vendors, and employees. And for years, every time he needed to make a phone call, he had to rely on someone else to do it for him.
Traditional relay services meant waiting 10-20 minutes for an operator. It meant a stranger listening to every word of his private conversations. It meant the person on the other end hearing "This is the relay service" before the conversation even started — immediately marking the call as different.
He tried every relay option out there. They were all the same: slow, awkward, and built around a human operator sitting between you and the person you're trying to talk to.
So he built something different. MyRelay uses AI to replace the operator entirely. No wait. No listener. No announcement. You type, AI speaks, you read. The other person just gets a phone call.
What started as a solution for himself became a mission: give every person who is Deaf, hard-of-hearing, or living with a speech disability the freedom to call anyone, anytime, without asking for help.
Give every person who is Deaf, hard-of-hearing, or living with a speech disability the freedom to call anyone, anytime, without asking for help.
That's it. No corporate jargon. No complicated vision statement. Just one clear goal: make the phone accessible for everyone who's been left out.
As a Deaf business owner, Ethan spent years dependent on slow, awkward relay services with human operators listening to every call. Every solution on the market had the same problem: a person sitting between you and the conversation.
Combined Twilio for phone connectivity, Deepgram for real-time transcription, and OpenAI for natural text-to-speech. The result: a fully automated relay that connects instantly, sounds natural, and keeps calls 100% private.
Released MyRelay as a free Progressive Web App — available to anyone, on any device, without an app store. Open the link, start calling.
Actively working toward FCC IP Relay certification to become an approved TRS provider — making MyRelay permanently free for eligible users through federal funding.
Building two-way calling, call history, quick responses, and expanding to serve more people — including those with speech disabilities from ALS, stroke, Parkinson's, and more.
No queue. No hold music. No waiting for an operator to become available. Tap Call and the phone rings. Every time, instantly.
No human operator hears your conversation. Medical calls, financial calls, personal calls — they're all completely private. AI processes everything, then forgets it.
AI doesn't take breaks, call in sick, or go home at 5pm. MyRelay is available every hour of every day. Need to call at 2am? Go ahead.
No "This is the relay service" announcement. No stranger in the middle of your conversation. The other person just gets a normal phone call from a natural-sounding voice.
Every call made on MyRelay is a step toward a world where the phone is accessible to everyone.
Try the App →