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The blog.

Product updates, accessibility insights, and the story of building an AI relay service from scratch.

Updates & insights.

PRODUCT
MARCH 2025
AI Agent Mode: Let Claude Handle Your Calls
Set a goal, provide context, and let Claude handle the entire phone conversation. Here's how AI Agent mode works and when to use it.
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GUIDE
MARCH 2025
Understanding Mood Detection: Reading Between the Lines
Text alone doesn't convey tone. Our mood detection adds emotional context to every transcript — here's how it works and why it matters.
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STORY
FEBRUARY 2025
Why I Built MyRelay: A Founder's Story
Ethan Kramer has been Deaf his whole life. After 10,000+ relay calls through 711, he decided to build something better. This is that story.
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TECH
FEBRUARY 2025
How We Built Real-Time Transcription at Scale
Deepgram, WebSockets, and sub-second latency. A technical look at how MyRelay turns speech into text in real time during a live phone call.
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GUIDE
JANUARY 2025
Choosing Your AI Voice: A Guide to All 6 Options
Adam, Josh, Sarah, Rachel, Marcus, Nia. Each voice has a personality. Here's how to pick the one that represents you best.
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PRODUCT
JANUARY 2025
Privacy by Design: Why No Human Ever Hears Your Calls
MyRelay processes calls with AI — no human operator, no recording, no one else on the line. Here's exactly how we protect your privacy.
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