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Real people. Real calls.

Stories from early MyRelay users — the calls they made, the independence they found, and why they'll never go back.

Their words, not ours.

ML

Maria L.

HARD-OF-HEARING · RETIRED

I called my insurance company by myself for the first time in six years.
Maria lost most of her hearing in her 60s. She could still speak fine, but couldn't hear responses on the phone. Her daughter had been making every call for her — doctor, pharmacy, insurance. "I hated asking. I'm not helpless, I just can't hear the phone." With MyRelay, she reads what they say. She handles her own business again.
HEARING LOSS
DW

David W.

ALS · ENGINEER

My voice stopped working. MyRelay gave me a new one.
David was diagnosed with ALS two years ago. His speech deteriorated quickly — people on the phone couldn't understand him. He switched to MyRelay's AI Agent mode. "I type what I want to say, Claude handles the rest. I rescheduled my own doctor's appointment last week. That sounds small. It's not."
SPEECH DISABILITY
RJ

Rebecca J.

DEAF · SMALL BUSINESS OWNER

My clients don't know I'm Deaf. And that's the point.
Rebecca runs a graphic design studio. She uses MyRelay for client calls — proposals, revisions, scheduling. "I chose Sarah's voice because it sounds professional and calm. Clients call back on the same number. They have no idea. I'm just another business owner making calls." She's made over 40 calls through MyRelay.
DEAF
TM

Tyler M.

STUTTERING · COLLEGE STUDENT

I used to rehearse phone calls for 20 minutes before making them. Now I just type and go.
Tyler has stuttered since childhood. Phone calls were the worst — the pressure made it worse, and people would hang up. "I avoided calling anyone. I'd email, text, drive there in person — anything to not pick up the phone." With MyRelay, he types what he wants to say. Adam's voice says it clearly. "I called my landlord about a broken pipe and got it fixed in 5 minutes. Before, I would have driven over."
FLUENCY
KP

Karen P.

CAREGIVER · MOM

I set it up for my son in 30 seconds. He made his first call that same day.
Karen's son Jake is 19 and Deaf. She'd been making his calls for years — dentist, college admissions, job applications. "He's an adult. He should be able to call his own school." She set up MyRelay on his phone. He called the financial aid office himself. "He texted me after: 'Mom, I did it.' I cried."
CAREGIVER
AN

Alex N.

POST-STROKE · TEACHER

I can think the words perfectly. I just couldn't say them anymore. Now I type them instead.
Alex had a stroke at 42 that left him with severe aphasia. His mind is sharp — he knows exactly what he wants to say — but the words come out jumbled or not at all. "Phone calls became impossible. People thought I was confused. I'm not confused. My mouth just doesn't cooperate." He uses MyRelay with Marcus's voice. "It's deep and clear. It sounds like the voice I had before."
APHASIA

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